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Marketplace order operations checklist

The essential checkpoints from receiving an order to handing it over to the carrier.

7 min read
01

Create one source for orders

Collect orders in a shared operations queue instead of monitoring every channel separately. Viewing channel, store, payment, invoicing and shipping statuses on the same record reduces investigation time.

Use the channel order number as a unique key to prevent duplicate imports.

02

Separate exceptions from the normal flow

Orders with address, inventory, invoicing or shipping errors should not disappear inside the regular order list. Track records that need action in a dedicated exception queue with an owner and the last attempt time.

03

Run a final pre-shipment check

Before creating the shipping label, verify product quantity, delivery address, invoice type and inventory reservation. Record failed attempts as carefully as successful operations.

Implementation note

Adapt these principles to the API, contract and operational conditions of your sales channels. Verify critical workflows with controlled test orders before going live.

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